Document Insights Upload Issue

Incident Report for ThoughtTrace

Resolved

We have tested the solution and deployed a hotfix for all customer sites. This issue should be resolved for all users.
Posted Sep 11, 2019 - 11:40 CDT

Monitoring

We have resolved the issue and are deploying a hotfix momentarily.
Posted Sep 11, 2019 - 11:14 CDT

Update

We are continuing to work on a fix for this issue.
Posted Sep 11, 2019 - 10:29 CDT

Identified

We have identified an issue with Document Insights where any documents uploaded with a number or date attribute type will fail. We are investigating the issue and will begin working on a solution.
Posted Sep 11, 2019 - 10:29 CDT
This incident affected: Legacy Systems (Document Insights Web/API).